Our products:
Wird Core

This is our base licensing, consists of a package of tagged and processed interactions, in addition, you will be able to add additional modules of: Prioritization, Resolution, Tracking, Distribution and 360º Management.

Priorización
- Prioriza automáticamente oportunidades y/o casos de mayor valor para tu equipo.

Resolución
- Resuelve automáticamente interacciones, liberando agentes para otras tareas de valor.

Tracking
- Provee Indicadores en tiempo real, sobre el funcionamiento de cada módulo.

Distribución
- Distribuye cada interacción al área correspondiente para su oportuna gestión.

Gestión 360
- Estructura tus interacciones y las carga en tus sistemas de gestión.

Prioritization
- Automatically prioritize opportunities and/or cases of greatest value to your team.

Resolution
- Automatically resolves interactions, freeing agents for other valuable tasks.

Tracking
- Provides real-time indicators on the performance of each module.

Distribution
- Distribute each interaction to the corresponding area for timely management.

360° Management
- Structure your interactions and upload them to your management systems.