Our

Solution

Multiple Interactions

  • Customer: request a quote, claim, ask, Upsell/Cross Sell, losses /churn, congratulate, Recommendation or Suggestion.

Connection to Management Systems and Direct to the Channel

  • through management systems, you try to control, plan, to a certain extent, automate a company's tasks.

Interpret With Multiple Technologies

  • Through our easy integration to artificial intelligence technologies in NLP, GPT Machine Learning, Speech Analytics, among others, we interpret and work on each interaction intelligently.

Action + Feedback

  • Eliminate junk interactions, sort and actuate in priority order, automatically responds, creates, scales and solves cases and refers them to the appropriate area.

Multiple Interactions

  • Customer: request a quote, claim, ask, Upsell/Cross Sell, losses /churn, congratulate, Recommendation or Suggestion.

Connection to Management Systems and Direct to the Channel

  • through management systems, you try to control, plan, to a certain extent, automate a company's tasks.

Interpret With Multiple Technologies

  • Through our easy integration to artificial intelligence technologies in NLP, GPT Machine Learning, Speech Analytics, among others, we interpret and work on each interaction intelligently.

Action + Feedback

  • Eliminate junk interactions, sort and actuate in priority order, automatically responds, creates, scales and solves cases and refers them to the appropriate area.

Our products:

Wird Core

This is our base licensing, consists of a package of tagged and processed interactions, in addition, you will be able to add additional modules of: Prioritization, Resolution, Tracking, Distribution and 360º Management.

Try demo now

Prioritization

  • Automatically prioritize opportunities and/or cases of greatest value to your team.

Resolution

  • Automatically resolves interactions, freeing agents for other valuable tasks.

Tracking

  • Provides real-time indicators on the performance of each module.

Distribution

  • Distribute each interaction to the corresponding area for timely management.

360° Management

  • Structure your interactions and upload them to your management systems.

Our products:

Wird Core

This is our base licensing, consists of a package of tagged and processed interactions, in addition, you will be able to add additional modules of: Prioritization, Resolution, Tracking, Distribution and 360º Management.

Prioritization

  • Automatically prioritize opportunities and/or cases of greatest value to your team.

Resolution

  • Automatically resolves interactions, freeing agents for other valuable tasks.

Tracking

  • Provides real-time indicators on the performance of each module.

Distribution

  • Distribute each interaction to the corresponding area for timely management.

360° Management

  • Structure your interactions and upload them to your management systems.
Try demo now
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