Our

Services and Solutions

Multiple Interactions

  • Customer: request a quote, claim, ask, Upsell/Cross Sell, losses /churn, congratulate, Recommendation or Suggestion.

Connection to Management Systems and Direct to the Channel

  • through management systems, you try to control, plan, to a certain extent, automate a company's tasks.

Interpret With Multiple Technologies

  • Through our easy integration to artificial intelligence technologies in NLP, GPT Machine Learning, Speech Analytics, among others, we interpret and work on each interaction intelligently.

Action + Feedback

  • Eliminate junk interactions, sort and actuate in priority order, automatically responds, creates, scales and solves cases and refers them to the appropriate area.

Multiple Interactions

  • Customer: request a quote, claim, ask, Upsell/Cross Sell, losses /churn, congratulate, Recommendation or Suggestion.

Connection to Management Systems and Direct to the Channel

  • through management systems, you try to control, plan, to a certain extent, automate a company's tasks.

Interpret With Multiple Technologies

  • Through our easy integration to artificial intelligence technologies in NLP, GPT Machine Learning, Speech Analytics, among others, we interpret and work on each interaction intelligently.

Action + Feedback

  • Eliminate junk interactions, sort and actuate in priority order, automatically responds, creates, scales and solves cases and refers them to the appropriate area.

Our products:

Wird Core +
Add-ons

It is our base module, it consists of our ability to interpret conversations through various contact channels to automatically generate actions that are activated through the 4 remaining modules.

Try demo now

Discovery

  • Identify how much productivity you are losing and what are the drivers
soluciones con IA

Prioritization

  • Automatically prioritize opportunities and/or cases of greatest value to your team.
inteligencia artificial

Resolution

  • Automatically resolves interactions, freeing agents for other valuable tasks.
comunicación

Distribution

  • Distribute each interaction to the corresponding area for its timely management.
sistema de gestión

360 Management

  • Structure your interactions and upload them to your management systems.
interacción con clientes

Tracking

  • Insights, Prioritization, Resolution, Distribution and 360 Management.

Our products:

Wird Core +
Add-ons

It is our base module, it consists of our ability to interpret conversations through various contact channels to automatically generate actions that are activated through the 4 remaining modules.

Discovery

  • Identify how much productivity you are losing and what are the drivers
soluciones con IA

Prioritization

  • Automatically prioritize opportunities and/or cases of greatest value to your team.
inteligencia artificial

Resolution

  • Automatically resolves interactions, freeing agents for other valuable tasks.
comunicación

Distribution

  • Distribute each interaction to the corresponding area for timely management.
sistema de gestión

360° Management

  • Structure your interactions and upload them to your management systems.
interacción con clientes

Tracking

  • Insights, Prioritization, Resolution, Distribution and 360 Management.
Try demo now
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Entregamos Inteligencia
Artificial para tus Comunicaciones